Introduction
LSF Group respects the privacy of all users who visit its website and who use the contact forms available on the LSF Construction and LSF Projects pages.
This Privacy & Cookies Policy describes, in a clear and accessible way, the personal data collected, the purposes of processing, the legal basis, the retention periods and the rights held by each data subject. It aims to ensure a relationship of trust and transparency between LSF Group and its clients and users.
Legal framework
The processing of personal data carried out by LSF Group complies with the following legislation and guidance:
- General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679;
- Law no. 58/2019, of 8 August, ensuring the implementation of the GDPR in Portugal;
- Guidelines and best practices of the National Data Protection Commission (CNPD).
Data controller
The controller of the personal data collected through this website is LSF Group, the entity responsible for managing the contacts received through the LSF Construction and LSF Projects pages.
Entity details
- Legal company name:
- Versátil e Louvável
- VAT no.:
- 517 190 605
- Address:
- R. Minas Lote J Loja 1, Idanha, 2605-094 Belas, Portugal
- Email:
- administrativo@lsfbuild.com
- Phone:
- +351214350842 | +351964184198
Personal data collected
Through the contact forms, LSF Group may collect the following personal data:
- Name;
- Email;
- Phone;
- District and municipality;
- Desired typology;
- Service type;
- Estimated start of the work or project;
- Estimated investment;
- Finish level;
- Free message written by the user;
- Attachments voluntarily sent by the user (documents, plans, images);
- Technical data necessary for security and operation, such as IP address, date and time of submission and anti-spam validations, where applicable.
Purpose of processing
The personal data collected may be used to:
- Respond to the request sent by the user;
- Analyse the construction or project enquiry;
- Prepare commercial contact and the suitable proposal;
- Send a reply by email, phone or other channel informed by the user;
- Improve the quality of service and support provided;
- Ensure website security and prevention against spam and misuse;
- Send commercial communications or campaigns only when the user gives specific and separate consent for that purpose.
Legal basis for processing
The processing of personal data is based on the following legal grounds:
- Pre-contractual steps at the user's request — filling in the form to request a quotation or project;
- Informed consent of the user for contact purposes;
- Legitimate interest of LSF Group in responding to enquiries, protecting its systems and preventing fraud;
- Specific and separate consent for sending commercial or marketing communications, where applicable.
Commercial communications and marketing
LSF Group may send commercial communications, news, institutional content or campaigns only when the user expressly authorises it through the checkbox dedicated to that purpose in the forms.
Marketing consent is optional and independent of accepting the Privacy & Cookies Policy. The form can be submitted without authorising commercial communications, and the user may withdraw this consent at any time by requesting cancellation of the subscription.
Data sharing
The personal data collected may be shared internally between the LSF Group, LSF Construction and LSF Projects teams, according to the nature of the request and to ensure an adequate response.
LSF Group may also use technical providers necessary for the website to operate, namely:
- Transactional email sending service;
- Hosting and infrastructure;
- Security and anti-spam prevention tools;
- Analytics tools, should they be used.
These providers act as processors, processing data only on LSF Group's instructions and under confidentiality and security obligations, in compliance with the GDPR.
Data retention
Personal data is retained only for the period necessary to fulfil the purpose for which it was collected — namely to respond to the contact, prepare a quotation, commercial follow-up and any legal or accounting obligations.
After this period, data will be deleted or anonymised, unless retention is required by law.[The data will be stored for a maximum of 2 years.]
Data subject rights
Under the GDPR, the user may exercise the following rights:
- Access to their personal data;
- Rectification or updating of incorrect or incomplete data;
- Erasure of data ("right to be forgotten");
- Restriction of processing;
- Objection to processing;
- Data portability;
- Withdrawal of consent, where applicable, without affecting the lawfulness of processing already carried out.
To exercise any of these rights, the user may contact LSF Group through the channels indicated in the contacts section. LSF Group will respond within the applicable legal deadline.
Data security
LSF Group adopts suitable technical and organisational measures to protect personal data against unauthorised access, loss, alteration, misuse or unlawful disclosure. These measures include access control, security validations, monitoring and the use of providers that meet recognised security standards.
Despite these measures, no system is entirely secure. Should a security incident occur that may pose a risk to data subjects' rights, LSF Group will act in compliance with its legal obligations.
Social media
The LSF Group website may contain links to its official pages on Instagram, LinkedIn, Facebook and YouTube. By clicking these links, the user will be directed to third-party platforms, becoming subject to their respective privacy policies and terms of use, over which LSF Group has no control.
Changes to the policy
This Privacy & Cookies Policy may be updated periodically whenever justified — due to legal, technical or website functionality changes. Users are advised to check this page periodically.
Last updated: 8 July 2026.
Contacts
For any question, request or exercise of rights related to data protection, the user may contact LSF Group through the following channels: